Tina and Sue
Wow! What can we say? This company has gone above and beyond to help us and get our caravan up and running again in a real emergency. We found their number on the M.C.E.A. website, and after speaking to 30+ companies who all basically said ‘not a chance until after the end of July’ (it’s May) we were giving up hope of getting sorted. Thank goodness the next call was to Adam at AJM Leisure. Adam was so kind and helpful, and he sent a FANTASTIC engineer called Rob out to us - in the middle of a field - with what we thought was the faulty part for our caravan. Within minutes Rob had checked the part we thought was faulty and found it to be fine, so he started looking elsewhere. He quickly found that our problem was total incompetence from a previous engineer who had failed to reconnect the wiring after fitting a new battery box. He got everything working for us, all with good humour and a friendly smile. What a gem!! We cannot thank AJM Leisure enough. They are FABULOUS. We will certainly be keeping their number and recommending them to all our fellow caravanning friends. Thank you again.
Hazel and Pete
Excellent Standard of Service We recently viewed and bought a used Sterling caravan from AJM Leisure and the whole process, from initial enquiry to viewing, purchasing and collecting has been a pleasure. Pete has a warm and friendly manner which makes the whole process smooth and reassuring. Because the company was in the process of expanding into another premises, we weren’t sure what to expect when we drove up to Bristol to view the caravan. On arrival we were most impressed by the newly tarmaced display area showing a well organised range of caravans, which were clean and shiny and ranging in prices to cater for different customer needs. The caravan we were viewing was presented in a most welcoming way and was just what we were looking for, which was an update of our existing Sterling. It was clean and fresh and met all our requirements. We were happy and excited to buy it and Pete gave us a reasonable trade in for our old one. Before collecting I phoned Pete a few times with various questions and he was always most pleasant and helpful. On collection day we took our old caravan in for the exchange and everything went smoothly and we left with the new caravan. We were two very happy customers and would not hesitate in recommending AJM Leisure for quality used caravans.
Thank you for this and thanks to Rob and Pete for being so helpful and making it so easy.
We were travelling back to Cheshire on Monday, and we had to get our son to hospital due to a head injury. We were towing our caravan, and had to leave it somewhere to be able to park in Bristol City Centre to get to the hospital. This was no small challenge first thing on Easter Monday! Google led me to AJM Leisure, who opened at 08:30. Adam was just brilliant. So accommodating and understanding. My partner and daughter stayed with the caravan at AJM Leisure and I drove my son into Bristol. Adam even fixed a problem we had with our loo! This seems to be a company with good old-fashioned customer service and values. In our experience, the same cannot be said for all dealers. Thank you so very much. Our next caravan will definitely be from you.
Veronica and Terry
We would like to thank you for all of your time, we cannot fault anything at all. Very friendly and inviting when we first came to the site, we were allowed to leisurely walk in our time to find our ideal van. The customer service has been second to none, and we would like to thank you for this, very rare to find this level of service. We will be recommending you to all who are on the look out for a caravan or motorhome, and in the future if we want to upgrade we will be back.
Ray & Alison
We would just like to say a big Thanks to Adam and the team for making the experience of getting our first Motorhome so good. Nothing was too much trouble and Adam was always on hand to check out things and provide advice. We would definitely recommend AJM
Alan and Shirley Jackson
Excellent Service and aftercare My wife and I bought a Bessacarr E410, from AJM, in July 2020. Right from our first meetings with Adam and Pete we were impressed with their sincerity and customer service. As this was our first motorhome we were apprehensive about the purchase and because of this they advised us to look elsewhere first before deciding on it. Fortunately we did buy and have no regrets. We used the van several times before the second COVID lockdown in October, which coincided with the end of our warranty. Although we found several issues just afterwards, (not surprising it being an older motorhome) because of the lockdown it was not until April this year these could be remedied. Adam honoured his pledge to put these right at no charge and he continues to be a willing source of advice should we need it. We are very impressed and grateful for the continuing aftercare he and his team have provided us and the extra effort they have put in to keep these two customers happy.
Providing such excellent service
Just to say a big thank you to all at ajmleisure for providing such excellent service when we bought our Lunar Quaser caravan, which although second-hand, looks brand new!! Delivered to Devon on time, with lots of help, information and advice, which is very much appreciated, we have no hesitation in recommending this company.
Outstanding service in every way
Outstanding service in every way. We brought a Motorhome from Adam in Oct 2019 and from the start he was helpful and sincere with us, even to the point where I raised a concern and he advised me to simply walk away if I wasn't happy, which lets face it, is unheard of in the vehicle trade. Subsequently, some water ingress damage to the roof and 2 broken door hinges needed repair and there was no hesitation on his part to put it all right. The roof repairs were completed by Adam and his team, who kept me informed on progress with regular updates and pictures. The hinges proved impossible to replace due to no spares, so Adam went above and beyond by having them fabricated from scratch, and once replaced the doors fitted better than before! I asked for a new skylight, aerial and some bodywork while this was happening and again this was all taken in his stride and carried out very professionally. I cannot thank him and his team enough for his diligence and first class service, so I would not hesitate to recommend or use AJM again, knowing they always go out of their way to see a satisfied customer.
Very impressed with your company
Very impressed with your company. Will recommend to friends.
As advertised the caravan was supplied immaculately clean
Hi Adam & Jim We would like to say how pleased we are with the Swift Conqueror 645 purchased from you in January. As advertised the caravan was supplied immaculately clean & even with my OCD for cleanliness I was unable to fine a spec of dirt. The one slight problem we had in the first week you were quick to resolve. It is refreshing in this day & age to find such service & we are happy to recommend your company to others. Kind regards
It’s very rare nowadays to receive such fantastic service
Dear Adam and Jim. Just a note, regarding the beautifully presented Bailey Carolina Series 6 caravan we purchased from you for the 2014 season.It was along way to travel all the way from Scotland to get it but it was worth it. Surprisingly we had a small technical problem with the unit and when I called to advise you we agreed that as the problem was minor we could live with it for the season and then you would repair it free of charge. As promised at the end of the season you uplifted the unit from our home and took it all the way back to Bristol to have it repaired. Having just had the unit returned from your workshop, I had to write to thank you and your team for the impeccable quality of repair, and once again the immaculate condition in which the unit was returned. It’s very rare nowadays to receive such fantastic service. A Very Happy Customer Sincerely
We are very pleased
Hi Adam, I just wanted to say a big thank you. Can you thank your mum & dad 4 me they were lovely, hope the drive back not to bad for them the weather was awful ! Hope u r happy with our van, we are very Pleased with the Sterling it’s huge think it will work out much better 4 us ? thanks again for all your help.
Your honesty and advise has been priceless
Adam, What can I say a true Gentleman, your honesty and advise throughout the last few months of me trying to find the perfect caravan for our family has been priceless. Although we didn’t end up purchasing a caravan from yourself as the specific one we wanted seemed far and few to get hold of I just wanted to say a huge Thank You for all your advise and help. I will definitely be recommending you to everyone I know. Kind regards
They don’t hassle you they help
We bought our caravan after going round dealer after dealer then we found Adam and Jim. All I can say is it was a pleasure getting our new caravan from them, from the first phone call to collecting no problems at all. Finance sorted the thing I feel that sets Ajm apart from all the other dealers is they don’t hassle you they help. They connected every thing and we saw it all working which you don’t get any where else and the years off experience Jim and Adam have got, if you don’t know what something does, well they do, fantastic. I will be changing in a few years and I will be going back to AJM thanks very much!!!!!
A pleasure to deal with you, very helpful and friendly
Adam, Thank you very much for the caravan, a pleasure to deal with you very helpful and friendly. Lovely caravan very clean and tidy. A fair price for part exchange on our motor home. Caravan delivered very quickly. Thank you very much.
Love the van, everything is spot on
Just got back from our caravan that you pitched for us in Cornwall. Love the van, everything is spot on and works fine. Thanks to both of you.
The smooth transaction and great price are a credit
Hi Adam and Jim, Just want to say huge thanks to you both for our caravan. We had the best 2 weeks away ever in our Eldiss Sirocco. Jim, you were a star for explaining all the workings to me and it all went flawlessly. The smooth transaction and great price are a credit to you both and i’ll certainly be recommending you to everyone i can. Thanks again from another very satisfied and happy customer. All the best,
The caravan is brilliant and your help was fantastic
Just wanted to say thanks for your excellent customer service. The caravan is brilliant and your help with getting us started when we had a few teething problems was fantastic. We would definately recommend you again. Harvey loves it thanks again.
First class service, you have made me a happy man
Hi Adam , I would just like say I was very pleased with the condition of the van, it was well worth the mileage coming down to see it, delighted with the service I received, Ii have no doubts in my mind,I will definitely be dealing with you again and wouldn’t hesitate to recommend you to my family and friends, thank you for a first class service, you have made me a happy man. Kinds Regards
Your help in explaining and demonstrating was much appreciated
Adam and Jim We would like to thank you for the great help you both were when we were buying our first caravan. The caravan is excellent and we are extremely pleased with it. Your help in explaining and demonstrating how to use everything in it was much appreciated and also greatly needed. We would have been very stuck without this help. The personal touch you provided was exemplary. We would definitely recommend you to anyone else buying a caravan. Once again, thanks very much.
AJM are brilliant, great customer service, very reasonable prices
AJM are brilliant, great customer service, very reasonable prices, they go out of their way to help, very highly recommended.
So glad we found you
Thanks Adam, Caravan is wonderful, so glad we found you, it’s just great to know there are still decent honest genuine traders out there. It restores your faith. Happy Xmas.
Your friendly and honest service was refreshing
Adam, Jim. My wife and I would like to say a big thank you for the fleetwood caravan you got for us. when we phoned explaining the difficulty we were having trying to find a fleetwood in our area you took up the challenge, and in a matter of weeks we had our caravan and to finish you also sited it on our seasonal pitch in Somerset for us. your friendly and honest service was refreshing in this day and age and we would have no hesitation recommending you to anyone else. its been a pleasure doing business with you both Many thanks
I will do further business with you
Adam Cheers for your help and advice mate very much appreciated and I will do further business with you re: Service/Maintenance/& purchases… Once again thanks buddy.
I would have no hesitation in recommending your company for sales and service
Hi Adam Just a short note to say thank you for the quickly arranged professional service that Adrian carried out on our caravan on Thursday afternoon. Adrian certainly knew his job. He is a very pleasant guy who went out of his way to explain what he was doing and why. I would have no hesitation in recommending your company for sales and service. Keep Smiling
Exactly as described and immaculately clean
I highly recommend this dealer to anyone who expects a caravan that is exactly as described and immaculately clean. Add the friendly service, the “nothing is too much trouble” and the “prepared to go the extra mile” attitude and you cannot go wrong. A family business with a friendly face that my wife and I will definitely use again. Thank you very much Adam, Jane and the rest of the team!
First class service, first class repair
Afternoon, just to say thanks very much for your and your team’s efforts yesterday. First class service, first class repair! Thank you and best wishes
Such a pleasure to deal with you and your team
Dear Adam. Sorry I have not contacted you before now. We are really pleased with the caravan – it is like new, and after previous experiences it was such a pleasure to deal with you and your team. The van was well prepared and pristine, and just what we wanted, to the extent that a week later the grin has not disappeared from my face. It was a pleasure to meet you and I hope that we will have the opportunity of doing so again. All the best and thank you again
Thanks for all your efforts
Dear Adam , Just a note to say thanks for sorting out the teething problems with our caravan. The caravan is now all we wanted, internal layout perfect for our needs and presented as new. It tows like a dream and looks good. Once again thanks for all your efforts in making sure everything was as it should be.
How quickly you made everything come together
I just wanted to let you know how pleased I am with my Abbey Spectrum. Its quickly becoming a lovely, warm, comfortable home. There is so much in the way of storage I still haven’t filled up all the cupboards. And that’s saying something for me! I have a new awning on the side so will be able to have all my belongings with me eventually. I’ve also learned by processes of elimination, how to get hot water to the taps, how to install the gas bottles and, most useful, how to turn the power back on. I have to thank you so much for the splendid job you’ve done with the caravan; leaving everything ready to go etc. and how quickly you made everything come together. Painless from my point of view. Sam is a lovely chap too and did a fantastic job of getting Abbey here safely and setting her up for me with leveling etc. He was also very knowledgeable about the internal workings, although it would have helped at one point if either of us had been wearing some glasses! Please send him my best regards. Again, Adam. many many thanks for a job very well done. Kindest regards.
I have found a place that provides such an excellent job
I would like to share with everyone who owns a Caravan or Motor Home. If you are looking for a repair, service or want to buy a Caravan, you could not in my opinion find anywhere better than to go to…AJM Leisure..I have just had some repair work done on my touring caravan..The quality of work is first class, and the team there could not be more helpful nothing is to much trouble. They also have a shop that can supply you with equipment you might need for your caravan or motor home… Keep them in mind for any work you may need you will be glad you did, their Telephone number is 0117 9632861.. I am very happy that I have found a place that provides such an excellent job, and their quality of work second to none.. Thank you to the whole team.
Very friendly, knowledgeable and helpful
Hi Adam I just wanted to say how happy I was with the caravan service from Adrian. He was great – very friendly, knowledgeable and helpful, especially as I am new to caravaning. I’ll definitely be using you for a service next year. Please pass on my comments to Adrian. Regards
Helping make our dreams come true
Good Morning Adam, I wanted to express our thanks for the fantastic caravan we recently bought from your company. This is the second caravan we have bought from you & I can’t stress enough how impressed we were with the presentation of the caravan when we collected it. As you know we live in West Cornwall so had an 8 hour round trip to view & collect the caravan but it was definitely worth it. The standard of cleanliness is unbeatable & that is from someone who has OCD tendencies when I comes to hygiene. We viewed many other caravans within a 100 mile radius of home & could not believe the state some were being sold in but we had no apprehension in choosing one you were selling online & viewing for the first time on collection. We are looking forward to touring Scotland in our caravan in May, so thank you, Nanette, Jane & the rest of the team for helping make our dreams come true. Kind Regards